1. Purpose
It is established for Inhouse Complaints of the Products regarding Formulation and Manufacturing Process.
2. Scope
This Procedure is applicable to R&D & Production Departments.
3. Responsibilities
1. Manager R&D
2. Production Manager
4. Procedure
1. In case of any Inhouse Complaints related to the formulation and processing of any product, the complaint will be referred to R & D department.
2. R&D department will investigate into the matter in detail with mutual consensus of production Manager (In charges of Sterile and Non sterile Departments) and rectify the complaint by taking necessary corrective measures in this way the remedial solution for any particular problem will be resolved.
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